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Some information on how I handle your information on this website and ad campaigns on social media, like the Instagram and Facebook campaign on the Music Festival Programmer

Who am I?

I am Reinout de Kraker specialist in innovation and service design, app builder and amateur painter, located in Rotterdam.

I am aware that you place your trust in us when you interact with me, on this site or elsewhere, like the Instagram campaign on a Festival Programmer app. Therefore I see it as my responsibility to protect your privacy, when I have a role in this. On this page I let you know what data I collect when you use my website, why I collect this data and how I improve the user experience.


This privacy policy applies to the services I provide to you, defined when we collaborate. I am not responsible for the privacy policies of other sites and sources. By using this website you indicate that you accept the privacy policy.

I respect the privacy of all users of this site and ensures that the personal information you provide is treated confidentially.


Our use of collected data

Use of our services

When you request information, for example via the contact form, you will be asked to provide personal data, in this example your name and your e-mail address and/or telephone number. This data is used to be able to answer you. The data is stored on the secure server of a third party to which only I have access. I may also use your e-mail address for reasonable purposes, such as sending an update, a request to catch up, or a newsletter.



When you send me an email or other messages, I may keep those messages. Sometimes I ask you for personal information that is relevant to the situation in question. The data is stored on the secure server of a third party to which only I have access.

Cookies & Tracking

I collect data for research in order to gain a better understanding of our customers, so that I can tailor our services accordingly.

This website uses "cookies" (small text files that are placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website can be transferred to my own secure servers or those of a third party. I use this information to keep track of how you use the website. I also use tracking software for this, such as Hotjar.



I do not collect or use information for purposes other than those described in this privacy policy unless I have obtained your permission in advance.


Third parties

The information will not be shared with third parties. In some cases the information can be shared internally when I work with other, trusted people.


This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may lead to changes to this privacy statement. It is therefore advisable to regularly consult this privacy statement.

Choices for personal data

I offer all visitors the opportunity to view, change, or delete all personal information that is currently provided to us.


Adjust/unsubscribe communication

If you want to adjust your data or have yourself removed from our files, you can contact us. This can be done via the contact form on this website, or via the contact details below.

Turn off cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.


Questions and feedback

I regularly check whether I comply with this privacy policy. If you have any questions about this privacy policy, you can contact me:

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